Prevost in New Jersey has eight service bays to repair coaches, motor homes, and transit buses. Branch Manager, John Ketwig, discusses the reasons for choosing to buy heavy duty lifts from Hoffman Services.
“We purchased a set of Stertil-Koni mobile column lifts, and also a transmission jack. All are for the purpose of servicing buses,” begins John Ketwig. “We chose to purchase lifts from Hoffman Services because our current sets of Stertil-Koni lifts have been significantly more trouble-free than the other brand lifts in our shop, and also because Hoffman’s service has been very, very good.”
“Matthew Morgan from Hoffman responds to my calls in a very reasonable amount of time, and goes out of his way to support us and repair problems. He understands our business and helps to keep us in action. Hoffman stocks adequate parts to get our equipment working right away whereas other companies seem to order parts that take forever to arrive. Matthew knows his product and his diagnoses are accurate, so we can put the equipment back to work quickly.”
Hoffman’s ability to quickly find solutions to problems also helps Prevost’s customers. John Ketwig adds, “Suffice to say we bought more Stertil-Koni lifts from Hoffman Services and we will continue to work with them. They are good for our business!”